State Farm® Insurance Agent Frank Petronella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zahira Burgos
February 13, 2026
"Janet from State Farm was courteous and helpful during our call. Definitely worth calling and getting things resolved. Thanks, Janet!"
Alex Martinez
February 13, 2026
"Janet has great customer service! She was nice, attentive and helped me out when I really needed it!"
George Crew
February 10, 2026
"We’ve had an excellent experience working with Frank Petronella’s office, especially Janet, who is truly a standout. The entire team is consistently helpful, responsive, and reliable, and the service always feels genuinely personal and one-on-one. What we appreciate most is never feeling like “just another policy number,” which can so easily happen when dealing directly with large insurance companies. With Frank and his team, there’s real attention, follow-through, and care. We originally worked with them for our auto insurance and were so happy with the experience that when we purchased our new home, choosing Frank and his team for our homeowners insurance was the only natural decision. Highly recommend to anyone looking for knowledgeable guidance and truly personalized service."
Fried Faassen
February 9, 2026
"Janet, of Franks Petronella’s office, was of great help by taking the time for me to explain all the details for reporting car insurance claims and what to do in case of accidents. Janet was patient and knowledgeable."
Cesar Ayala
January 30, 2026
"I always have a good help faster and courteous Sandra was excellent help"
Mary Lawlor
January 27, 2026
"Very helpful and knowledgeable. Spent a lot of time with me answering all my questions."
Jacqui DeMarco
January 23, 2026
"Amazing service! Janet was so nice and extremely helpful. Definitely recommend!!"
Erick
January 21, 2026
"Emyah was very helpful and answered all of my questions. Agents like her is why we are part of State Farm."
Bud Clayton
January 20, 2026
"Office Manager, Sandra Berkowska, was terrific! Very efficient and totally prepared to handle my renter's insurance requirements per my apt. complex. Good service makes all the difference."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Constanza Palomino
January 15, 2026
"Muy buena con Janeth su atención al cliente es óptimo"
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know!"
Theresa D'Arminio
January 7, 2026
"Emyah was helpful in adding a car to my account. She answered all of my questions and concerns."
Katarina Rukavishnikova
December 22, 2025
"I called to add a car and removed another. The representative was extremely pleasant, knowledgeable and was able to handle my inquiry within like 2 minutes. Thank you so much."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Matthew Walsh
December 22, 2025
"The agent was polite and efficient"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tsering Yangzom
December 22, 2025
"i love they service and very professional plus help us on the spot without wasting time . Really appreciate 👍🙏"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sergey Pulver
December 19, 2025
"Great service as usual, thank you"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Omar Ferreira
December 18, 2025
"I called this agency to get a quote for a renter’s insurance policy and was assisted by Emyah who was nothing short of exemplary and professional during the process. She took care of the quote quickly, sent me all the information, made recommendations, and helped me review the different coverage options that were available. She was very knowledgeable and a true professional. Overall I had a great and smooth experience."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
BOB CICCARELLI
December 8, 2025
"Very helpful and aware of my needs very accurate and detailed thank you for your help"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rafael Perez
December 4, 2025
"Janet thank you for all your help is amazing having someone in your corner when you need them. have the knowledge and patient to help, all my questions was answers thank you for the great service."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gabriella Szücs
November 17, 2025
"Clear and efficient communication, great service. Special thanks to Sandra for the competent and up to date responses and help! I also love the State Farm app and the recently implemented paperless contract renewals."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rachel Jaramillo
November 14, 2025
"Vlad thank you so much for helping me in my plan you guys are so amazing words cannot describe how great and amazing you all are. Again thank you so much from the bottom of our hearts the Jaramillo family ❤️❤️❤️❤️"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ramon Rosario
November 13, 2025
"Muy amable y servicial con el cliente gracias 🙏"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Josue Rivera
November 10, 2025
"Always provide great service. Fast and clear communication. Never had a problem with them and they made my transition form FL to NJ fast and simple. Special thanks to Janice for also helping me."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Luis
November 10, 2025
"Fast and quick customer service 10/10"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Leonard Conticelli
November 10, 2025
"Wanted to let you know I had a great conversation with Emyah. She is very pleasant and helpful. She is very confident in what she is doing. Felt very comfortable working with her. She is a great asset to your company Thanks Emyah again"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
A
November 7, 2025
"Very good customer service. My insurance dropped significantly with State Farm"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"