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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kelechi igbokwe

kelechi igbokwe

March 6, 2026

5  out of  5
rating by kelechi igbokwe
"Emyah was so professional while attending to me.She answered all my questions and was very polite and helpful.I really appreciate her professionalism."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Guillermo Gomez

March 5, 2026

5  out of  5
rating by Guillermo Gomez
"I recently had the pleasure of working with Janet at Frank Petronella State Farm Agency, and the experience was outstanding from start to finish. Janet is incredibly thorough and patient. She took the time to walk me through my options, answered all of my questions without hesitation, and made sure I felt completely comfortable with my coverage decisions. Her communication is prompt and clear, which made the entire process seamless. It’s rare to find someone who combines professionalism with such a genuine, caring approach. If you’re looking for reliable guidance and top-tier customer service, I highly recommend reaching out to Janet."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Víctor Castillo

March 5, 2026

5  out of  5
rating by Víctor Castillo
"I had such a great experience working with Frank Petronella State Farm Agency — specifically with Janet! Janet is professional, knowledgeable, and incredibly responsive. She takes the time to explain everything clearly and makes sure you truly understand your coverage options. You can tell she genuinely cares about helping her clients and finding the best solutions for their needs. The entire process was smooth, stress-free, and efficient. If you’re looking for someone who is attentive, trustworthy, and easy to work with, I highly recommend reaching out to Janet at Frank Petronella State Farm!"
We responded:
"Thank you so much for the 5-stars, Víctor! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jonathan Lopez

February 25, 2026

5  out of  5
rating by Jonathan Lopez
"Emyah was very pleasant to work with. She was patient, thorough, and professional. I look forward to doing business with state farm!"
We responded:
"Thank you so much for the 5-star rating, Jonathan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Lesly CHenriquez

February 24, 2026

5  out of  5
rating by Lesly CHenriquez
"Janet from State Farm has helped me so much with all the questions and concerns I’ve had. She is always very efficient, patient, and makes everything easy to understand. She takes the time to clearly explain all my options and makes sure I feel confident about my coverage. My experience with State Farm has been excellent overall. They provide reliable service, great customer support, and truly care about their clients. I highly recommend State Farm to anyone looking for a trustworthy and professional insurance company."
We responded:
"Wow, thank you for the 5-star review, Lesly! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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George Crew

February 10, 2026

5  out of  5
rating by George Crew
"We’ve had an excellent experience working with Frank Petronella’s office, especially Janet, who is truly a standout. The entire team is consistently helpful, responsive, and reliable, and the service always feels genuinely personal and one-on-one. What we appreciate most is never feeling like “just another policy number,” which can so easily happen when dealing directly with large insurance companies. With Frank and his team, there’s real attention, follow-through, and care. We originally worked with them for our auto insurance and were so happy with the experience that when we purchased our new home, choosing Frank and his team for our homeowners insurance was the only natural decision. Highly recommend to anyone looking for knowledgeable guidance and truly personalized service."
We responded:
"George, thank you for your wonderful review of State Farm Agent Frank Petronella’s Team!Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Frank Petronella’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hasbrouck Hts .Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Frank Petronella’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hasbrouck Hts ."
Profile photo of Fried Faassen

Fried Faassen

February 9, 2026

5  out of  5
rating by Fried Faassen
"Janet, of Franks Petronella’s office, was of great help by taking the time for me to explain all the details for reporting car insurance claims and what to do in case of accidents. Janet was patient and knowledgeable."
We responded:
"Fried, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Frank Petronella’s Team!"
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Mary Lawlor

January 27, 2026

5  out of  5
rating by Mary Lawlor
"Very helpful and knowledgeable. Spent a lot of time with me answering all my questions."
We responded:
"Mary, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Frank Petronella’s Team is just a call or email away!"
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Jacqui DeMarco

January 23, 2026

5  out of  5
rating by Jacqui DeMarco
"Amazing service! Janet was so nice and extremely helpful. Definitely recommend!!"
We responded:
"Jacqui, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Frank Petronella’s Team!"
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Erick

January 21, 2026

5  out of  5
rating by Erick
"Emyah was very helpful and answered all of my questions. Agents like her is why we are part of State Farm."
We responded:
"Thank you for your kind review of State Farm Agent Frank Petronella’s Team. We appreciate it!"
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Bud Clayton

January 20, 2026

5  out of  5
rating by Bud Clayton
"Office Manager, Sandra Berkowska, was terrific! Very efficient and totally prepared to handle my renter's insurance requirements per my apt. complex. Good service makes all the difference."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris Cooper

January 19, 2026

5  out of  5
rating by Chris Cooper
"I’ve been a client of Frank’s for a few years now and I couldn’t be happier I switched over. His whole staff are responsive, knowledgeable, professional and proactively reach out with any policy updates/ways to offer the best savings. Shoutout to Emyah who recently helped me lower my policy in the face of statewide increases."
We responded:
"Chris, thank you for your wonderful review of State Farm Agent Frank Petronella’s Team!"
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Constanza Palomino

January 15, 2026

5  out of  5
rating by Constanza Palomino
"Muy buena con Janeth su atención al cliente es óptimo"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know!"
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Theresa D'Arminio

January 7, 2026

5  out of  5
rating by Theresa D'Arminio
"Emyah was helpful in adding a car to my account. She answered all of my questions and concerns."
We responded:
"Thank you, Teresa. We are always here to help you out for all your insurance needs! Emyah is a rockstar!"
Profile photo of Katarina Rukavishnikova

Katarina Rukavishnikova

December 22, 2025

5  out of  5
rating by Katarina Rukavishnikova
"I called to add a car and removed another. The representative was extremely pleasant, knowledgeable and was able to handle my inquiry within like 2 minutes. Thank you so much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matthew Walsh

December 22, 2025

5  out of  5
rating by Matthew Walsh
"The agent was polite and efficient"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Tsering Yangzom

Tsering Yangzom

December 22, 2025

5  out of  5
rating by Tsering Yangzom
"i love they service and very professional plus help us on the spot without wasting time . Really appreciate 👍🙏"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sergey Pulver

December 19, 2025

5  out of  5
rating by Sergey Pulver
"Great service as usual, thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Omar Ferreira

December 18, 2025

5  out of  5
rating by Omar Ferreira
"I called this agency to get a quote for a renter’s insurance policy and was assisted by Emyah who was nothing short of exemplary and professional during the process. She took care of the quote quickly, sent me all the information, made recommendations, and helped me review the different coverage options that were available. She was very knowledgeable and a true professional. Overall I had a great and smooth experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of BOB CICCARELLI

BOB CICCARELLI

December 8, 2025

5  out of  5
rating by BOB CICCARELLI
"Very helpful and aware of my needs very accurate and detailed thank you for your help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Rafael Perez

Rafael Perez

December 4, 2025

5  out of  5
rating by Rafael Perez
"Janet thank you for all your help is amazing having someone in your corner when you need them. have the knowledge and patient to help, all my questions was answers thank you for the great service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gabriella Szücs

Gabriella Szücs

November 17, 2025

5  out of  5
rating by Gabriella Szücs
"Clear and efficient communication, great service. Special thanks to Sandra for the competent and up to date responses and help! I also love the State Farm app and the recently implemented paperless contract renewals."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rachel Jaramillo

November 14, 2025

5  out of  5
rating by Rachel Jaramillo
"Vlad thank you so much for helping me in my plan you guys are so amazing words cannot describe how great and amazing you all are. Again thank you so much from the bottom of our hearts the Jaramillo family ❤️❤️❤️❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ramon Rosario

November 13, 2025

5  out of  5
rating by Ramon Rosario
"Muy amable y servicial con el cliente gracias 🙏"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Josue Rivera

Josue Rivera

November 10, 2025

5  out of  5
rating by Josue Rivera
"Always provide great service. Fast and clear communication. Never had a problem with them and they made my transition form FL to NJ fast and simple. Special thanks to Janice for also helping me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"