State Farm® Insurance Agent Frank Petronella

"Excelente profesionalismo y amabilidad al atender a los clientes . Muchas gracias por su fina atención 👍"

"Janet was wonderful.She is an amazing person and kind person.She knows how to treat Customers."

"Vlad is great! Knowledgeable experienced proven and supported my needs for insurance! Even provided information regarding life insurance policies! Who Knew car insurance does life insurance policies?? Not me! I’m so grateful he is my agent. Courteous, supportive, and understanding where I felt like a friend and not just a means to his paycheck! Great job and thank you!"

"One of the best 👌🏽 👍🏾 Alex"

"Best a what he does. Thank you"

"The office staff is always helpful, always looking for the best interest in your policy, Sandra always looking for the best and economical ways in helping me in my policy's Thank you Frank and to your team"

"Everytime I call the office for assistance everyone is so pleasant and helpful. They're very professional and extremely knowledgeable. I had the pleasure of working with Ermyah in the past when it came to my car insurance. Now, that I needed renters insurance Janet helped me every step of the way. I appreciate Frank Petronella's office and I recommend them to everyone that I know. Keep up the great work everyone!"

"Great professional service. Took care of my issue right away."

"Frank and his team at State Farm were amazing. My husband and I needed small business insurance quickly so that we were all set for an upcoming event and Frank and his team were able to accommodate our request in just 2 days time, making sure that we didn't miss a deadline. I am so impressed with their efficiency and thoughtfulness and truly appreciate their exceptional customer service!"

"My experience was short and sweet. Emyah could not have done better. In fact, she was anticipating another question that I wasn’t even about to ask. That’s how much on top of our account she was. Within minutes our problem was solved and all the information got over to the financial institution who requested it. Five stars is not enough of a grade to give"

"Working with Sandra Berkowska at State Farm has been an outstanding experience. She’s consistently patient, attentive, and truly focused on finding the best solutions based on your individual needs. Her support and understanding are a big part of why I continue to trust State Farm—not just for my own car insurance, but for my entire family as well."

"Spoke to Sandra. Perfect example of how a person listens and helps a customer with question and insight. Made times to have conversation about the plan and respectful! She's is who'd I'd recommend!"

"The State Farm associate was polite and knowledgeable; however disappointed that this simple matter, which I initiated on line, was deferred to a live person."

"Very in responsible the worst insurance agency"

"The Absolute Best Company, THANKS SO MUCH,Janet is terrific!"

"Alex Bauer from Frank’s team helped me put home insurance in place for my new home. He walked me through every detail and helped explain what they meant. He worked on my busy schedule and made sure to communicate everything needed. Was a great experience and feel that I am well covered with the plan he helped put together. There was no pressure and he was overall great to work with."

"Muy buena experiencia con Janet, en estos mas de ocho años que llevo en State Farm me he sentido muy seguro y desde que llegó Janet tengo muchas más confianza en llamar porque sé que tendré una respuesta adecuada (gracias por tener siempre una solución)"

"Solved my question fast"

"Hi! I want to thank you Emyah, at State Farm Insurance Company for helping me yesterday. She’s trying to help me. As of right now I don’t see the adjustment change over charge in my account. I’ll wait within 48hours to reflected the difference into my account. Thanks,"

"Awesome, awesome experience! Vlad was super helpful in helping me get a policy that made sense. So very happy that I’ve got an agent completely dedicated to keeping me informed."

"Despite the fact that I was calling from a noisy airport gate area, I was able to describe my problem to an agent with a friendly, pleasant voice, and we agreed that we would follow up the claim when I get back from my trip."

"I've been a customer of Frank Petronella State Farm for quite some time, and while I’ve always appreciated the kindness and professionalism of the staff, I’m deeply disappointed with the way management and ownership have handled certain issues. There appears to be a pattern of unjustified monthly rate increases—not only in my case, but also affecting senior customers—which feels like a clear overreach. Additionally, the Drive Safe & Save discount program lacks transparency, making it difficult to understand how rates are actually being determined. It's time for leadership to take responsibility and ensure fair, honest treatment for all policyholders."

"Vlad was so helpful and friendly!"

"A million thank you’s to Vladimir for all his help! He really was patient and informative in helping me make the best decision for me, my family, and most importantly my wallet."

"Janet at Frank’s State Farm office is fantastic! She’s always friendly, professional, and incredibly helpful. Anytime I’ve had questions or needed assistance with my policy, she’s made everything easy to understand and handle. You can tell she genuinely cares about her clients and takes pride in providing great service. I highly recommend reaching out to her if you’re looking for someone reliable and knowledgeable!"